All Episodes
Displaying 1 - 20 of 35 in total
Artificial Intelligence, Real Support
This week, Jake Voll sits down with Derek Carder, COO of FrontPoint Security, to talk about what happened when a DIY home security company decided their 60-to-90 minut...
Intentional Growth
This week, Jake Voll sits down with Ainsley Close, president of Guardian Security Systems out of Seattle. Guardian is a third-generation family alarm company. Ainsley'...
Your Biggest Challenges
So what are dealers actually wrestling with right now, and what's working? In this episode of Coffee Break With Jake, we take a look at your biggest challenges.In this...
Four Ways to Improve RMR
Taylor Sears is back. A few months after his Dealer Spotlight, the COO of Silent Guard and Davis Heat and Air joins Jake Voll for a working session on the four levers ...
Dealer Spotlight with Taylor Sears
In this Dealer Spotlight edition of Coffee Break With Jake, Jake Voll sits down with Taylor Sears, COO of Silent Guard in Kentucky and Davis HVAC, to talk about how a ...
Embers of Hope
In this special edition of Coffee Break With Jake, Jake Voll sits down with Rebekah Johnson, co-founder and executive director of Embers of Hope.Rebekah's story starts...
The End of Physical Credentials with Manish Dalal
In this special edition of Coffee Break With Jake, Jake Voll sits down with Manish Dalal, Founder and President of ZKTeco USA, to dig into where biometrics fits in the...
The Future of Access Control
Join Jake Voll as he sits down with Lee Odess, globally recognized access control industry analyst, author of The Six Phase Changes Shaping Access Control, and founder...
Family Businesses with Josh Trim
Join Jake Voll as he sits down with Josh Trim of Pennington & Trim to talk about what it takes to grow a security company across generations — and why “sales” isn’t ab...
Building a Sales Team
Join Jake Voll as he sits with industry consultant Robert Few, managing partner of The Connection Exchange (TCX), to unpack one of the biggest growth bottlenecks in th...
Professionalism 101
Professionalism isn’t branding; it’s operations. In this episode, Jake is joined by several seasoned pros across the industry to break down what “high standards” actua...
How to Sell Proactive Video Monitoring
Most alarm systems still deliver the same thing they did decades ago: a binary signal from a door or motion sensor. But customers don’t buy “a signal”; they buy the be...
Dealer Spotlight with Marvin Smith
What does it really mean to be unapologetically client-focused in the security industry? In this episode of Coffee Break With Jake, Jake sits down with Marvin Smith, o...
Growing Your Business (a Spotlight Interview with Jake Voll)
The tables have turned. Jake Voll (the host of Coffee Break With Jake and CEO of SS&Si Dealer Network) is in the hot seat this time! Tyler Martin takes over the mic to...
Selling Your Business with Jeremy Bates
Selling a family business isn't just a financial transaction. It's an emotional journey that tests your identity, relationships, and vision for the future. Jeremy Bate...
Service Agreements & Financing for RMR Growth
Most security integrators treat large commercial projects like one-time windfalls.Install the system, collect the check, and move on. But what if that $50,000 access c...
Beyond the Hype: How AI Agents Are Transforming Security Businesses Today
Let's talk about how AI is transforming security businesses. And no, we're not talking about AI-powered security technologies. We're talking about how artificial intel...
Real Life Work Wife: Working With Your Spouse
What happens when your work spouse is your actual spouse? In this episode of Coffee Break With Jake, we dive into the real-world dynamics of running a business with yo...
Family-Owned Alarm Companies
In this episode of Coffee Break with Jake, we dive into the realities of running (and working in) a family-owned alarm company with special guest Melanie Henson of Ste...
What Makes a Great Central Station?
In this episode of Coffee Break with Jake, we sit down with Steve Butkovich, president of The Monitoring Association (TMA) and Chief Product Officer at CPI Security, t...